Contact us:


Your satisfaction is our number one priority. That is why we do our best to provide you with excellent customer support. Our Support Department is available 24 hours a day and 7 days per week (excluding holidays). Support is available through several sources to serve you better. You can e-mail support, enter a ticket, or you can even contact the companies owner on MSN directly with your issue. You can find his MSN address in the welcome e-mail.

Full support is available for shared hosting customers. You are welcome to contact us about standard service questions and issues as well as scripting/coding questions. We provide support with basic PHP, MySQL, Javascript and HTML issues and scripts. If you have tried to setup a script, install something into an existing script, having issues with a script, or are having layout issues and cannot get things to work, contact us. Our team is highly skilled in many scripts including vBulletin, PHPBB, Wordpress and PHPNUKE. Note it is not our job to build you a site, run your site, code scripts for you, or install several things for you. Additionally note that we provide coding support as a convenience for our customers and are not obligated to as part of your service.

Resellers have limited support. You may contact us any for technical issues not related to scripting/coding unless you believe our server to be the issue. Please note we do not provide any support for your reseller customers directly.

Sales Department Contact our Sales department for all pre-sales and sales related enquiries.
Average Response Time: 12 hours
Guaranteed a response within: 24 hours
Click Here to use form below OR

Support Department Contact our Support department for technical assistance.
Average Response Time: 30 minutes
Guaranteed a response within: 4 hours
Click Here to use form below OR
E-mail OR
Click here to login to the client area to submit a ticket OR
Contact J&M's owner via MSN (address in welcome email)


  1. Support

Money Back Guarantee

sunWe offer a 30 day money back guarantee. If you are not happy with our service, we will refund your payment.

Maintained Servers


Site Uptime